Shipping & return policy

Shipping

Products will ship within 3 business days and be delivered with USPS in 2-5 business days.

Returns

We cannot accept returns.

You can always contact us for any return question at hellopackarella@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.